Capital News, Delhi Magazine: There are total 6750 buses in Delhi including DTC and Cluster buses. It carries an average of 49 lakh passengers daily. App-based ticket purchase was critical to ensure that there is minimal contact between passengers and bus staff while purchasing tickets in the wake of the COVID pandemic.
Now monitoring and tracking in all buses is being done by centralized and control centre. In such a situation, booking tickets through the app will facilitate data management and monitoring. E-ticketing will also save the cost of printing of tickets, storage system etc. Passengers will get 10 per cent discount on fares for booking tickets through Delhi government’s e-ticketing app in DTC and cluster buses. The Delhi Cabinet led by Delhi Chief Minister Arvind Kejriwal has approved 10 per cent discount in fare on purchase of bus tickets through contactless ticketing mobile phone app to passengers of DTC and cluster buses.
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According to the data revealed in the test of ticket sales being done through the contactless ticketing mobile phone app in Delhi since July 2020, till now 6 percent of the total tickets purchased through the app have been purchased.
Apart from e-ticketing, the app also gives the estimated time of arrival (ETA) of buses and the nearest available EV charging station. Passengers can book Pass and Pink tickets by scanning the QR code inside the bus through this app and selecting the mode of payment of ticket fare and the destination stop. The app is available in both English and Hindi languages.